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    User Newbie •

    Assegno Commission Junction

    Ciao a tutti,
    collaboro da qualche mese con Commission Junction e mi sono trovato abbastanza bene; veloci e rapidi nel tracciamento e nei pagamenti.
    Ho già ricevuto due assegni senza alcun problema; il terzo però è stato correttamente inviato ma non è mai arrivato a destinazione. Qualcuno di voi ha avuto lo stesso problema o sa se scrivendo due righe si può risolvere il problema o mi devo rassegnare alla perdita dei compensi?
    Grazie,
    buon lavoro.

    Alessandro

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  • B
    User •

    Se vai nelle FAQ (sezione contact us) trovi la risposta (la 7 partendo dal fondo)

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  • A
    User Newbie •

    Ciao, grazie per la risposta.
    Sono entrato nelle FAQ (cj.com/faq_account.html) ma non ho trovato nulla che mi potesse aiutare a risolvere il mio problema.
    Saresti così gentile da incollarmi la parte in cui mi spiega cosa fare o il link diretto?
    Grazie mille e buon fine settimana.

    Ale
    ale_mosti@libero. it

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  • B
    User •

    if you have not yet received a check that you were expecting, then please verify the mailing address you have listed in the CJ Account Manager; please make sure that every aspect of your mailing address is absolutely accurate including correct spacing, abbreviation, capitalization and spelling. Checks are sent to the address provided in your Commission Junction account on the date the check is printed. If the address is correct, then it is possible that the check has been lost in the mail.
    If the check has been lost in the mail, you may ask for the payment to be re-issued; however, you must wait 30 (thirty) days from the date the check was initially sent before you can make that request. Also, we must also inform you that the bank will charge a $25 re-issue fee (for checks in U.S. dollars) or a $50 fee (for checks in non-U.S. dollars), which will be deducted from the re-issued payment.
    If 30 days have passed since the date the check was issued, then create an incident for Client Services using the Ask A Question feature requesting that we re-issue a check. Make sure to acknowledge in writing you are aware that the applicable fee will be deducted from your payment.
    Here are a few other points about checks:

    • Checks are processed around the 20th of each month. If you have an address change, make sure you have updated your mailing address several days before the next check processing date.
    • If you are outside the U.S., delivery can take a considerable amount of time due to heightened security measures.
    • If your check is returned to Commission Junction because it was not deliverable, we will reissue another check at no charge.
    • If you would like to edit your payment information or choose Direct Deposit (if available in your area), then select the Edit button in the Payment Information area of the Account tab | Administrative Settings sub-tab. Edit and save the information.
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