I chose to go to the Spirit Airlines New York City Office because I wanted assistance with an online reservation. I'm happy I did! The personnel was kind and effective. They promptly located my reservation and assisted me in fixing the error. They even provided helpful travel advice and prepared my itinerary. The office is conveniently located and accessible. There was ample room to sit and wait, and it was clean. As a customer, I felt appreciated. If someone needs one-on-one assistance with their Spirit Airlines reservation, I suggest this office.