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Non riesco più ad installare nessun antivirus
Vi prego di aiutarmi...:x
usavo AVAST sino a mezz'ora fa, si è fermato improvvisamente ed ora non riesco più ad installare nessun antivirus, durante l'installazione mi compare un messaggio di errore che non mi fa proseguire. Ho provato a reinstallare AVASt, AVG, BIT DEFENDER.... ma è tutto inutile.
Vi posto il LOg di HIJACKTHIS..........vi scongiuro aiutatemiLogfile of HijackThis v1.99.1
Scan saved at 12.48.18, on 29/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\IVT Corporation\BlueSoleil\BTNtService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\Creative\Shared Files\CAMTRAY.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmi\VIA\RAID\raid_tool.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE
C:\Programmi\Java\jre1.6.0_01\bin\jusched.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Documents and Settings\stefy\Desktop\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://notizie.tiscali.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar3.dll
O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM..\Run: [Creative WebCam Tray] C:\Programmi\Creative\Shared Files\CAMTRAY.EXE
O4 - HKLM..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM..\Run: [RaidTool] C:\Programmi\VIA\RAID\raid_tool.exe
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB001" /M "Stylus Photo RX420"
O4 - HKLM..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [NBJ] "C:\Programmi\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU..\Run: [updateMgr] C:\Programmi\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Programmi\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C1B7E532-3ECB-4E9E-BB3A-2951FFE67C61} (DownloaderActiveX Control) - http://c6.community.alice.it/download/DownloaderActiveX.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip..{135BB9F7-957E-4925-973D-5D973EA22431}: NameServer = 85.37.17.45 85.38.28.99
O17 - HKLM\System\CCS\Services\Tcpip..{FA7FBBDC-B97C-4C34-BEFD-1899F89C8477}: NameServer = 151.99.125.3,151.99.125.1
O17 - HKLM\System\CS1\Services\Tcpip..{135BB9F7-957E-4925-973D-5D973EA22431}: NameServer = 85.37.17.45 85.38.28.99
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programmi\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Servizio gestione debug (srvcdbg) - Unknown owner - C:\WINDOWS\Downlo~1\54hamid\bcr2s4.exe (file missing)
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Ciao Sonia,
fixa queste voci con hijackthis:
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O23 - Service: Servizio gestione debug (srvcdbg) - Unknown owner - C:\WINDOWS\Downlo~1\54hamid\bcr2s4.exe (file missing)
Fatto questo scarica GMER ed avvia una scansione! Il risultato, allegalo qui nel forum!
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Ciao...Ho fatto quanto hai suggerito, ecco il log di GMER
GMER 1.0.12.12244 - http://www.gmer.net
Rootkit scan 2007-05-30 20:51:49
Windows 5.1.2600 Service Pack 2---- Kernel code sections - GMER 1.0.12 ----
? C:\WINDOWS\system32\DRIVERS\update.sys
---- Devices - GMER 1.0.12 ----
Device \Driver\Tcpip \Device\Ip IRP_MJ_INTERNAL_DEVICE_CONTROL [F7DDE85A] avgtdi.sys
Device \Driver\Tcpip \Device\Tcp IRP_MJ_INTERNAL_DEVICE_CONTROL [F7DDE85A] avgtdi.sys
Device \Driver\Tcpip \Device\Udp IRP_MJ_INTERNAL_DEVICE_CONTROL [F7DDE85A] avgtdi.sys
Device \Driver\Tcpip \Device\RawIp IRP_MJ_INTERNAL_DEVICE_CONTROL [F7DDE85A] avgtdi.sys
Device \Driver\Tcpip \Device\IPMULTICAST IRP_MJ_INTERNAL_DEVICE_CONTROL [F7DDE85A] avgtdi.sys
---- Files - GMER 1.0.12 ----
ADS C:\Documents and Settings\stefy\Preferiti\libero professionista:favicon
ADS C:\Documents and Settings\stefy\Preferiti\ordinamento enti locali:favicon
ADS C:\Documents and Settings\stefy\Preferiti\regimi contabili:favicon
---- EOF - GMER 1.0.12 ----
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Ciao Sonia,
il log è completo? Non vedo diverse voci.
Effettua una nuova scansione e ricopia tutto il log con attenzione... poi **allegalo **nel forum attraverso la funzione ---> Allegati!
Inoltre posta la lista dei processi attivi del task manager!
Start---> Programmi--->Accessori--> Prompt dei comandi e scrivi: *
tasklist -v >lista-processi.txt*
Il file verra' salvato in C:\Documents and Settings\Tua Cartella!
*
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Fai una scansione con VirIT LT lo scarichi gratuitamente dal sito del produttore in prova per 30gg, fai l'aggiornamento e vedi che ti elimina tutto.